365jlph Privacy Policy — How We Handle and Protect Your Personal Data

365jlph is a licensed online gaming platform serving the Philippines. As part of our operations, we collect and process personal data in order to provide gaming services, comply with regulatory obligations, process financial transactions, and keep our platform secure. We are committed to handling your personal information with transparency, fairness, and care.

This Privacy Policy applies to all personal data collected through the 365jlph website, mobile interface, customer support channels, and any other touchpoints associated with the 365jlph service. It applies to all registered players, prospective players who browse the platform, and anyone who contacts 365jlph through our support team.

365jlph acts as the personal information controller responsible for the data collected through this platform. We have appointed a Data Protection Officer (DPO) who oversees compliance with this Privacy Policy and applicable data protection law. Contact details for the DPO are provided in the final section of this document.

The categories of personal data that 365jlph collects depend on how you use the platform. Below is a breakdown of the main data types we may hold about you:

365jlph does not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data beyond the selfie photographs used for document verification where required.

365jlph collects personal data through the following channels:

• Direct submission: When you register an account, complete the KYC process, make a deposit or withdrawal request, or contact our support team, you provide data to us directly.
• Automatic collection: When you access or use the 365jlph platform, certain technical and usage data is recorded automatically by our servers and analytics systems. This includes your IP address, device information, session data, and navigation patterns.
• Payment processors: When you deposit or withdraw using GCash, Maya, or other payment methods, the payment provider confirms transaction details — including status and reference numbers — which 365jlph records against your account.
• Identity verification partners: When you submit KYC documents, the data is processed and verified through our compliance systems, which may involve secure third-party identity verification tools operating under strict data handling agreements.
• Cookies and tracking technologies: The 365jlph website uses cookies and similar technologies to improve platform performance and user experience. See Section 9 for full details.

365jlph processes your personal data for specific, legitimate purposes. We will never use your data for purposes that are incompatible with those originally disclosed unless we have obtained your separate consent or are required to do so by law.

• Account creation and management: To create, verify, and maintain your 365jlph account, including identity verification and age confirmation as required under Philippine gaming regulations.
• Payment processing: To process deposits, settle winning wagers, and process withdrawal requests to your verified payment method in Philippine peso.
• Regulatory compliance: To fulfil 365jlph's obligations under PAGCOR licensing conditions, Philippine anti-money laundering law (AMLA), and the Data Privacy Act of 2012. This includes transaction monitoring, suspicious activity reporting, and record-keeping.
• Platform security and fraud prevention: To identify and prevent fraudulent activity, detect unauthorised account access, and protect both individual players and the integrity of the 365jlph platform.
• Customer support: To respond to your queries, complaints, and requests through the 365jlph support team.
• Responsible gaming: To monitor account activity and identify patterns that may indicate problem gaming behaviour, and to apply responsible gaming tools when appropriate under our policy.
• Platform improvement: To analyse aggregate usage data — in anonymised form where possible — to improve game offerings, platform performance, and overall user experience on 365jlph.
• Marketing communications: To send you information about 365jlph promotions, new game releases, and relevant offers — but only where you have provided consent. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, 365jlph is required to have a lawful basis for each category of data processing. The legal bases we rely on are:

• Contractual necessity: Processing required to fulfil our contract with you — including account management, game settlement, and payment processing — is carried out on this basis.
• Legal obligation: Processing required to comply with Philippine law — including PAGCOR licensing obligations, AMLA requirements, and KYC verification — is carried out on the basis of legal compliance.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and anonymised analytics is based on the legitimate interests of 365jlph and our registered players, where these interests are not overridden by your privacy rights.
• Consent: Marketing communications and optional data processing activities are conducted only with your express consent, which you may withdraw at any time by contacting the 365jlph support team.

365jlph does not sell your personal data to any third party under any circumstances. However, we may share specific personal data with the following categories of recipient where necessary and permitted by law:

• Philippine regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies may receive data as required by law or in response to an official request.
• Payment processing providers: E-wallet and banking partners such as GCash, Maya, and InstaPay/PESONet receive payment reference data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity verification services: Third-party KYC and document verification providers may process your identification documents under strict data processing agreements with 365jlph. They are not permitted to use your data for any purpose outside the scope of verification.
• Technology and platform partners: Service providers who support the technical operation of the 365jlph platform may have limited access to system-level data necessary for their service delivery. All such providers are bound by contractual data protection obligations.
• Law enforcement: Where required by a court order, warrant, or other legally binding demand from a competent Philippine authority, 365jlph will disclose the minimum personal data necessary to comply.

Any third party receiving personal data from 365jlph is required to maintain the confidentiality of that data and to use it only for the specific purpose for which it was shared.

365jlph retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. The following general retention guidelines apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years after account closure, in line with PAGCOR and AMLA record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years in accordance with Philippine anti-money laundering regulations.
• KYC documents: Retained for the period required under applicable Philippine gaming and financial regulations from the date of submission.
• Support and communications records: Retained for up to three (3) years after the resolution of the relevant query or complaint.
• Technical and usage data: Retained in anonymised or aggregated form for platform analytics. Identifiable usage data is retained for up to twelve (12) months.

When your data is no longer required for any active or legally mandated purpose, 365jlph will securely delete or anonymise it in accordance with our internal data governance procedures.

365jlph implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. While no digital system can guarantee absolute security, 365jlph takes its data security obligations seriously and continuously reviews and improves its security practices.

Key security measures currently in place at 365jlph include:

• SSL/TLS encryption for all data transmitted between your device and the 365jlph platform.
• Encrypted storage for sensitive personal and financial data at rest.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Multi-factor authentication requirements for administrative system access.
• Regular internal security reviews and vulnerability assessments.
• Incident response procedures governing how 365jlph identifies, contains, and reports data breaches to the NPC and affected players as required by law.

The 365jlph website uses cookies and similar technologies to support platform functionality, maintain session continuity, and gather anonymous usage analytics. A cookie is a small text file placed on your device when you visit a website. It does not contain executable code and cannot access other data on your device.

365jlph uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting core platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options, so you do not need to set them again on each visit.
• Analytics cookies: Collect anonymised information about how visitors navigate and use the 365jlph platform. This data helps us identify areas for improvement. Analytics data is not linked to your personal identity.

You may control or disable non-essential cookies through your browser settings. Note that disabling functional cookies may affect your experience on 365jlph. Strictly necessary cookies cannot be disabled through browser settings without preventing the platform from working.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365jlph. You may exercise any of these rights by contacting the 365jlph Data Protection Officer using the contact details in Section 13.

To exercise any of the rights listed above, please contact the 365jlph Data Protection Officer at support@365jlph.net. We may need to verify your identity before processing certain requests to protect your data from unauthorised access.

365jlph is strictly an adults-only platform. Registration is not permitted for anyone under 21 years of age. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21.

If 365jlph becomes aware that a minor has registered an account or provided personal data through the platform, we will immediately deactivate the account, remove the associated personal data, and take appropriate steps in line with our child protection obligations.

If you are a parent or guardian and believe that a minor under your care has accessed 365jlph or provided personal information to the platform, please contact our support team immediately at support@365jlph.net so that we can take prompt action. It is also your responsibility to enable appropriate parental controls on shared devices to prevent minors from accessing online gaming platforms.

365jlph may update this Privacy Policy from time to time as our platform evolves, as applicable law changes, or as our data processing practices are revised. When we make material changes — particularly those that affect your rights as a data subject — we will notify registered players via email or through a notice on the 365jlph platform before the changes take effect.

The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to revisit this Privacy Policy periodically so that you remain informed about how 365jlph handles your personal data.

Continued use of the 365jlph platform after any update to this Privacy Policy constitutes your acknowledgement of the revised version.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to report a data privacy concern, please contact the 365jlph Data Protection Officer directly: